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Organizational and Personnel Changes

2nd July 2008, 04:52 am
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Mazda Motor Corporation has announced the following organizational and personnel changes, effective July 1, 2008.

 

1. Organizational changes
Changes in the area of customer service

Goals

-  To strengthen the Mazda brand’s quality and service worldwide and provide the best possible service to every customer. Achieve this by structuring departments according to function to improve business efficiency and by streamlining service promotional activities according to market.
-  To further promote recycling efforts by integrating recycling promotion activities with the internal control and the environmental management system (EMS) promotion functions of the Customer Service HR Planning & Administration Dept. to achieve synergies and improve efficiencies.
-  To improve services and better respond to customer needs by consolidating domestic parts sales and service promotional activities in line with the establishment of Mazda Parts Co., Ltd. on July 1, 2008.

 

Details of the organizational changes

-  All functions of the Recycle Promotion Office have been transferred to the Customer Service HR Planning and Administration Dept.
-  Some functions of the Global Service Marketing & Purchasing Dept. have been transferred to the Customer Service Business Development Dept.
-  The Customer Service Education and Training Dept. has been newly established; some functions of the Customer Service HR Planning & Administration Dept. and the Vehicle Service & Program Dept. have been transferred to it.
-  The Domestic Parts & Service Marketing Dept. has been newly established; some functions of the Customer Service HR Planning and Administration Dept., Customer Service Business Development Dept. and the Global Service Marketing & Purchasing Dept. and all functions of the Domestic Parts Sales Dept. have been transferred to it.
-  The Overseas Fields Service Dept. has been renamed the Overseas Parts & Service Marketing Dept.; some functions of the Customer Service Business Development Dept. have been transferred to it.
-  In line with the above changes, the Recycle Promotion Office, Global Service Marketing & Purchasing Dept. and Domestic Parts Sales Dept. have been eliminated.

 

2. Personnel Changes
(1) Executive officers

New Post Current Post Name
Executive Officer
General Manager,
Customer Service Div.
and President,
Mazda Parts Co., Ltd.		 Executive Officer
and General Manager,
Customer Service Div.		 Kozo Kawakami

 

(2) General managers and above

New Post Current Post Name
Staff Manager
Global Auditing Dept.		 General Manager
Customer Service Business Development Dept.		 Mitsunori Kariya
Program Manager
Program Management Office No.2		 Program Manager
Program Management Office No.1
and Program Manager
Program Management Office No.2		 Hideaki Tanaka
Deputy General Manager
Purchasing Div.		 - Peter Sahlstrom
General Manager
Powertrain Production Engineering Dept.		 Manager
Foundry & Forging Production Engineering Gr. No.2
Powertrain Production Engineering Dept.		 Iwao Aota
General Manager
Powertrain Production Dept. No.2 Hiroshima Plant		 General Manager
Powertrain Production Engineering Dept.		 Hiroshi Miyanaka
General Manager
Powertrain Production Dept. No.4 Hofu Plant		 General Manager
Powertrain Production Dept. No.2 Hiroshima Plant		 Keiichi Ishimaru
General Manager
Vehicle Production Dept. No.4 Hofu Plant		 General Manager
Powertrain Production Dept. No.4 Hofu Plant		 Hidenori Kawakami
Deputy General Manager
Domestic Business Div.
and General Manager
Used Car Dept.		 Deputy General Manager
Domestic Business Div.		 Hiroaki Shimada
Deputy General Manager
Customer Service Div.		 Deputy General Manager
Customer Service Div.
and General Manager
Recycle Promotion Office		 Teruhiko Miyazaki
General Manager
Customer Service Business Development Dept.		 General Manager
Global Service Marketing & Purchasing Dept.		 Hideaki Itami
General Manager
Global Supply Chain Management Dept.		 Manager
Domestic Parts Business Promotion Gr.
Domestic Parts Sales Dept.		 Hiroaki Ozaki
General Manager
Customer Service Education & Training Dept.		 Manager
Customer Service Business Planning Gr.
Customer Service Business Development Dept.		 Yoji Maekawa
General Manager
Domestic Parts & Service Marketing Dept.		 General Manager
Global Supply Chain Management Dept.		 Kazuhiro Kobayashi
General Manager
Overseas Parts & Service Marketing Dept.		 General Manager
Overseas Fields Service Dept.		 Hiroshi Okugawa
Dispatched to Kanto Mazda Co., Ltd. General Manager
Used Car Dept.		 Keizo Mori
Dispatched to Mazda Parts Co., Ltd. General Manager
Domestic Parts Sales Dept.		 Norihiro Matsuo
Dispatched to AutoAlliance (Thailand) Co., Ltd. General Manager
Vehicle Production Dept. No.4
Hofu Plant		 Yasunobu Hiragochi
- Deputy General Manager
Purchasing Div.
(Return to Ford as of June 30, 2008)		 Tom E. Wessner

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